Information & Communication Technology
IT Solutions Business
Full support of the Customer¡¯s DX
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Ïã½¶ÊÓÆµ provides comprehensive assistance in digitalization processes and the digital transformation (DX) of corporate customers in a wide range of fields such as digitalization promotion business, Internet related services business and venture capital business, focusing on IT solution business.
The core of Ïã½¶ÊÓÆµ¡¯s IT solution business has always been Ïã½¶ÊÓÆµ Techno-Solutions Corporation (CTC), which was privatized in 2023 and is expanding its digital value chain. In recent years, Ïã½¶ÊÓÆµ has expanded its capabilities through activities such as the establishment of a joint venture with Boston Consulting Group, a capital and business alliance with INTLOOP Inc., a consulting and human resources support company with strengths in highly skilled freelance IT talent utilization, and a business alliance with COMTURE CORPORATION, a systems integrator with key strengths in cloud services. Ever since its establishment, CTC has developed strong relationships with leading IT companies worldwide, transforming CTC into a unique multi-vendor that can provide a wide range of products and solutions to an extremely vast market. At the same time, CTC has been concentrating to increase the sales of high value-added cloud-based solutions.
In the digitalization promotion business, in addition to the analysis and organization of business and IT issues by SIGMAXYZ Holdings Inc., a leading professional consulting firm in Japan, supporting digital transformation (DX) through WingArc1st Inc., which has strengths in paperless and big data utilization solutions, Ïã½¶ÊÓÆµ is also actively pushing forward with corporate digitalization through the data utilization support provided by BrainPad Inc., a corporate data analysis and utilization support provider.
In the area of Internet-related services, Ïã½¶ÊÓÆµ INTERACTIVE CORP. provides web site development, operation, and management services. Ïã½¶ÊÓÆµ is also expanding into the digital marketing and online advertising / retailing sectors.
In the venture capital business, we invest in some of the world¡¯s largest venture capital funds and support cooperation between startups and the Ïã½¶ÊÓÆµ Group and their expansion into Japanese and Asian markets. In Japan, we are involved in the development of startups mainly in the growing area of IT. Ïã½¶ÊÓÆµ Technology Ventures, Inc., the company composing and operating venture funds, serves as the core of the development.
Mobile Communications Business
Expanding from the mobile business into various fields
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Ïã½¶ÊÓÆµ recognized the potential of the mobile industry from the early 1990s, suggesting that NTT DOCOMO, INC. set up carrier stores, and opening the first DOCOMO Shop in Hachioji, Tokyo. Since then, our mobile communications business has continued to expand. We have launched a mobile phone insurance service and are now operating pre-owned smartphone distribution business in more than 40 countries around the world. We will continue to expand these businesses by being ahead of the curve in responding to changing in consumer needs and markets.
Space/Satellite and IP Content
Ensuring global presence as a pioneer of space/satellite and media businesses
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Ensuring a global presence as a pioneer in the space/satellite and IP content businesses
In the space/satellite business, we have invested in SKY Perfect JSAT Holdings Inc. via Ïã½¶ÊÓÆµ Fuji Partners, Inc., a joint venture with Fuji Media Holdings, Inc., and are supporting the growth of SKY Perfect JSAT Holdings Inc.¡¯s space business. We have also invested in PASCO Corporation, a leading provider of geospatial information services in Japan, through which we are driving the development of business that combines geospatial information including satellite data and digital technologies. Further, Ïã½¶ÊÓÆµ endeavors to expand its space/satellite business by venturing into new domains in accordance with the needs of society, such as the provision of a marine oil leak spill detection service utilizing satellite imaging as part of its business utilizing earth observation satellites, which are attracting attention as a growth area.
In the IP content business, we are accelerating the overseas expansion of Japanese anime and character IP through investment in Rights & Brands Asia Ltd. (RBA), which promotes an anime and character licensing business in the Asian market, and SKY Perfect Pictures Inc., which is involved in the planning, production investment and sale of anime, in addition to supporting the growth of the media business of SKY Perfect JSAT Holdings Inc. Further, we operate a wide range of IP content businesses in response to diversifying consumer needs through capital participation in SPACESHOWER SKIYAKI HOLDINGS, INC., which operates the largest music TV channel in Japan and one of the largest music festivals in Japan, ANYCOLOR Inc., one of the largest VTuber businesses in Japan, V, Inc., which plans, produces, and sells virtual items in the metaverse, and REJECT Inc., which operates a leading esports team in Japan.
BPO (Outsourcing)
Promoting the realization of business transformation by shifting to a market-oriented perspective with an understanding of "customer voices"
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Centered on Bellsystem24, Inc., which operates a wide array of BPO businesses as a leading company in the contact center industry, we provide BPO services that support the DX of client companies, from customer experience innovation to business process optimization, using AI and other new technologies, voice data and other resources.
We are focusing on developing new generative AI services, such as the establishment of the GenAI Co-Creation Lab., a business co-creation program from Bellsystem24 aimed at the automation of contact centers, and the conversion SKY Perfect Customer-relations Corporation into a subsidiary. SKY Perfect Customer-relations Corporation aims to quickly establish hybrid contact centers using generative AI technology.
Ïã½¶ÊÓÆµ will seek to maximize the value of communication with customers and consumers in our business as well as to provide new services and solutions.
Medicine and Healthcare Business
Expanding Businesses in Medicine and Healthcare Through Measures Such as Supporting the Clinical Development of Pharmaceutical Products and Providing Medical Devices
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As the COVID pandemic triggered an increase in demand related to digital transformation, our businesses in the medical and healthcare domain have been divided into those related to pharmaceuticals and those geared toward medical institutions. Most recently, we have launched medical DX and data-related businesses and are also expanding into the rapidly growing ASEAN region.
(1) Pharmaceutical-related business: As a contract research organization (CRO), A2 Healthcare Corp. provides clinical development support services for the development of pharmaceuticals and medical devices to pharmaceutical companies and others.
(2) Businesses for medical institutions: Century Medical, Inc. provides hospitals in Japan with advanced medical equipment from domestic and international manufacturers.
Kobe Medical Care Partners Co., Ltd. works with partner companies to provide medical peripheral services and facility maintenance management for Kobe City Medical Center General Hospital.
(3) Medical DX and data business: Through a capital partnership with TXP Medical Co., Ltd., we are working toward the digital transformation of emergency medical practices and the use of medical data analysis.
(4) Overseas: In the rapidly growing ASEAN region, we are working to provide medical information through a capital partnership with Docquity Holdings, which operates a physician platform business.